Punjab National Bank [PNB] — refund is not credited to my account

I ordered one product on amazon and returned it on 16 october and on 19 october amazon received that product and refund is initiated but bank haven't credited my balance of rupees 8999 and transaction was of 9999 and 1000 rupees was credited to my amazon account now bank is not crediting my account since 15 days have been passed i m requesting you to please provide refund to me. Amazon refund reference id is[protected]
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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