Punjab National Bank [PNB] — Refund money not received in bank account

I canceled the product from amazon on 27th September with a refund amount of 2290. the amount got refunded by amazon between 27th Sept to 4th October but the respective amount does not get credited to my account. I tried contacting the customer service number but didn't get any help.

Account Number - [protected]
RRN ID from amazon : TRM559TG0000KTOSV6TT
refund date: 27th Sept to 4th october
amount: 2290

Kindly look in the matter as soon as possible
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
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    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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