Punjab National Bank [PNB] — Revoking of pan in the IRDA portal

I am jyoti jain. I have joined pnb metlife insurance co india ltd. In the year 2015 i am not doing any business in the last few years.

My agency code is mli60089588
my dob: 08.07..1980
my licence is still showing in force but the company is not surrendering the agency on the pretext that the code has become passive.

I have visited the company office at kankurgachi & met mr a rao several times but the surrender application was not processed. First mr rao asked to send request on mail. I mailed on 31.05.2021. Bu t nothing happened. Recently, my code has been shifted to park street branch without my consent. I spoke to the person in park street under whom my code is lying and he bluntly told that since the code is passive nothing can be done, i can;t understand that if the code is passive how the company has transferred from kankurgachi to park street without my consent he has refused to even accept hard copy of the letter. Mail has been sent to mr a rao mail id which i was provided & irda on 11.02.2023 but nothing happened.
Please remove my pan from irda portalasul