Punjab National Bank [PNB] — Undue debiting of my account

Address:

Haridwar, Uttarakhand, 248497

July 7, 2016

The chairman
Punjab national bank

Sir
I and my family members are pnb customers having 6 sb, ca & fd accounts for the last more than 30 years. i issued a cheque no. 941527 dated 28.6.16 favouring subpost master, ranipur (haridwar). next working day it was returned with the remark that my signatures did not match and a huge charges of rs 575/- were debited at once to my account [protected]. while on the earlier occasions for the last 35 years there did not arise a single problem of such nature. if one goes to verify my signature in your record and the signatures on the said cheque, it can not be inferred that these stood mismatched. with such an unprecendented electronic haste, the cheque was dishonoured and just to grab a huge money from the customer in favour of the bank, my account was debited with such a huge amount under the garb of your bank rules.

Studiously disregarding the reputation of such an old customer, your bank did not think for a moment, just for courtesy sake, to have rang up to the customer as he was available at hand being of the locality but you people acted in a peculiar haste to grab the money of the customer at once for the reasons well known to your staff.. obvisously in this case, the intention of the bank if very much doubtful. it is an obvious case of dis-service by the bank to its old customers.


Would the concerned authority at the higher level look into above and resolve the matter.


Rgds


Bdahuja
Ahuja. [protected]@gmail.com
[protected]