Punjab Technical University — Degree certificate not yet received

Address:

Jalandhar, Punjab

I have passed out in the year 2008 but i am yet to receive the degree certificate. I am following up with the university officials continuously but there is no response. I think they have lost my degree certificate and telling me to file an fir for missing of degree certificate which i have not received it.
Its been many years now that i am continuously following up but there is no response from the university.
Please look into the matter.