Purvanchal Vidyut Vitran Nigam Limited — Transformer damage repeatedly

Address:	MOTI RAM ADDA Gorakhpur
Website:	pvnl.org

I am from Gorakhpur living in Rural area of Ramgarh urf jungle chauri.
The transformer here gets repeateadly burnt because of higher loads and more connections that a 100KV transformer can bear. We always face voltage fluctuations and sometimes power failure for 24hrs. The sub station is MOTI RAM ADDA and their complain resolution is very poor. They never listen to our genuine concerns. Why a 100KV transformer which can not bear the increasing load and connections in this area. Why not a new transformer with more KV according to load and increasing connections.