Qiku — Non repair of mobile qiku terra 8692_102 under warranty

Address:226002
Website:www.qiku.com

My Qiku Terra Mobile Qiku Terra 8692_102 under warranty has not been repaired for want of mother board which has been submitted to ther authorised service centre (Touch) at Lucknow. The job order no is JS[protected] Dt 05 Sep 2016.The mother bd.was needed to be replaced but despite of passage of 3 months approx it is not yet done.
I do not know how to thank you for not doing my job. The mobile is in warranty. Even I spoke to Mayank(Previous Lko Head) Ankit(mob [protected])Repair Technician at Lko but nothing materialised. They are asking me to speak to Mr Ashok (All India head Mob no [protected]) but he is not responding. Infact a no of e mails/whatapp messages have also been sent to all the officials but to no avail.I have been running Pillar to Post.

Qiku Mobile Customer Care Number- +[protected]

Qiku Mobile Office Address-

People’s Republic of China, Shenzhen City
Nanshan District, Taoyuan str.,
Chi Yuen Technology Park, 1001 College Avenue,
Building A2

Qiku Mobile Facebook Page- www.facebook.com/QikuOfficial

Those who are having any kind of issue they can make contact to the Qiku Mobile official’s through above Facebook Link.

Qiku Mobile Important Link’s-

Qiku Contact Us Page- www.qiku.com/en/html/ContactUs.html
Qiku Blog Page- blog.qiku.com
Qiku Mobile Official Website Address- www.qiku.com
Pl do needful.
Regards Col Prashant Gaur
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Nov 23, 2016
Updated by COL PRASHANT GAUR
1.It is very disappointing to inform you that despite of passing of nearly 90 days, my Qiku Terra 810 has not been repaired for want of mother board which has been submitted to authorised service centre (Touch) at Lucknow. The job order no is JS[protected] Dt 05 Sep 2016.The mother bd.was needed to be replaced but to no avail it has been not done.
2.The mobile is in warranty. Even I spoke to MayankLucknow Head Qiku Terra (Mob No -[protected]), Dayal Saran(Current Qiku Head, lucknow)(Mob no-[protected])& Ashok(Qiku All India Head- [protected]) a no of Times but nothing materialised. Mr Ashok is not even picking up the phone & not responding to my Emails.The set was purchased on 20 Mar 2016 through Gadget 360 site .
Receipt as below
Retail/ Tax Invoice/ Cash Memorandum Cash On Delivery(COD)
Amount to be collected: Rs.19999.00
Sold By (I[censored]ndelivered please return to)
UNITED TELELINKS (BLR) LTD
41/18 Ground Floor, Survey No. 21/03, Yallakunta
Bommanahalli, Ward No.5, Munireddy Layout, Mangaman Palya,
Bangalore
Bangalore
Karnataka
560068
ST No : -
VAT/TIN Number : [protected]
CST No : [protected]
Invoice Number : 42/1/15-16/2369
Invoice Date : 20 Mar 2016
Deliver To:- Go Javas/ AWB No: DELRPVC126950
PRASHANT GAUR
P15 A/4, , CariappaRoad
Uttar Pradesh
Lucknow
Uttar Pradesh
[protected]/LKOC
Mobile : [protected]
Order Id : O85C4146A7381A06AD
Order Date : 20 Mar 2016
Sub Order Id : 68439IC1E2421
Dimensions : 20.32 X 15.24 X 5.08 Centimeters(Cms)
Weight : 0.82 Kg
This is a computer generated invoice. No signature required.
Description QTY Price(Rs) TAX(Rs) Total(Rs)
Qiku Q Terra Silver, 16 GB
SKU : MOBQTERRASLVR16GB
IMEI/SERIAL NO : [protected]
Tax : 5.50% (CST)
Price is inclusive of Promotional
Discount of INR 2000
1 18956.40 1042.60 19999.00
Shipping
Tax : 5.50% (CST) 0.00 0.00 0.00
Grand Total Rs 19999.00
I/ We hereby certify that my/our registration certificate under the Karnataka Value Added Tax Act, 2003 is in force on the date on
which the sale of goods specified in this tax invoice is made by me/us and that the transaction of sale covered by this tax has been
effected by me/us and it shall be accounted for in the turnover of sales while filling of return and the due tax, if any, payable on the
sale has been paid or shall be paid.
* Octroi charges (as applicable) will be bourne by the customer.
For more information on your orders/ Return an item,
visit My Orders Page:http://gadgets360.com/shop/account/orders
Purchase made on
THIS PACKAGE CONTAINS ONLY THE ABOVE MENTIONED ITEM(S) OF YOUR ORDER. PLEASE CHECK YOUR EMAIL FOR DISPATCH
AND DELIVERY DETAILS OF THE REMAINING ITEMS(S)
Customer Declaration
I hereby confirm that the aforementioned purchased goods shall be used for my internal/personal purpose and not for re-sale. I further
understand and agree to the terms & conditions specified on Gadgets360 website.
Name : PRASHANT GAUR

Pl do needful.
Regards Col Prashant Gaur
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