I had a very disappointing experience with Sketra. The machine supplied to us arrived with missing parts, making it incomplete and unusable as expected.
What is even more concerning is their complete lack of after-sales support. They do not answer calls, and the only response we receive on WhatsApp is essentially, “We supplied it, ” with no effort to resolve the issue.
There appears to be no proper service team, no customer support mechanism, and no accountability after the sale. Despite repeatedly trying to contact them regarding the missing parts, we have not received any meaningful assistance or resolution.
Based on our experience, I would strongly caution other customers before purchasing from Sketra. Was this information helpful? |
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