| Address: | Quartz Components 665, Siddharth Nagar-A, Airport Road, Malviya Nagar, Jaipur -302017 India |
| Website: | quartzcomponents.com |
I ordered a list of items from quartzcomponents.com
Later that same day I cancelled my order. They told me to write them to cancel the order. So I did.
Order was prepaid on 25th of December, cancelled on 25th of December.
First they told me money will be refunded in 5-6 business days.
I didn't received it, so I wrote back to them. Then they told me they haven't even started with the refund yet and told me refund is processed, it'll be there in 4-5 business days.
After 5-6 days, no refund received, wrote them back, no reply.
Got an email from Razorpay saying refund is initiated and will the here in 4-5 business days. 1 week later, no refund, tried to call quartzcomponents.com, no response.
5-6 days later, again got an email from Razorpay saying refund will be there in 7-10 business days. Tried to call everyone, people at the bank said they can't check if any sort of refund is initiated or not. It's now how it works.
Razorpay told me wait. This ### at quartzcomponents is neither replying to emails, nor answering his phone.
All in all, I'm not getting back my refund. And I don't want you to fall into the trap. Don't order anything from THIS WEBSITE. I'm not the only one complaining, when I started to search about THIS WEBSITE I came to know all sorts of scams.
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