Radisson Blu New Delhi Dwarka — air conditioning not work in rooms

Address:

New Delhi, Delhi

I'm very sad to share this information. Situated in the dwarka area of new delhi, the radisson hotel is by no means a five star. I would like to point out, by my experience, that i have seen many five star hotels till now, but none would be worse than this. I bought a room for one night at this hotel for rs. 6500. I entered the hotel room around 8 pm. The interior temperature was at 22© at that time but after some time the temperature was increased to 25©. I informed the concerned employee about this. After some time an employee came to my room and said we cannot lower the temperature. If you need it, we turn on a table fan. The employee told me that our hotel has a central air conditioner but now chiller plant closed. After that i spoke to the concerned officer. So they too offered me a table fan. After much debate from me, they offered to change my room. They turned me into a new room on the sixth floor. I was surprised when the air conditioner was not working in the new room, it was 12:30 pm, but we were still without room for this five star hotel. I finally had to go to the reception. Upon reaching the reception, i spoke to the duty officer. So they too advised me to table fan. Then i said to duty officer if you have provide a table fan so why i stay here why not stay at dhaba. After long debate they did not try to understand any of my words, i told them that if you did not give me an air-conditioned room then i would put the bed on the main entrance front of reception. Then at 1:30 am, i was given a room on the eighth floor in which the air conditioner was working. You can guess for yourself whether there are five star hotel.
For those of you who are currently reviewing this hotel, keep in mind this hotel is not a five star hotel. This hotel is not worth staying.in the coming days, i will go the way to the consumer court. I also have a few video segments that i'll be publishing on all booking websites in the coming days. Because they bothered me financially that night, but more than that i was mentally disturbed, which will now be resolved in accordance with consumer laws.