Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Not received degree

Address:	Airport Rd, Abbas Nagar, Gandhi Nagar, Bhopal, Madhya Pradesh 462033
Website:	www.rgpv.ac.in/AboutRGTU/howtoreach.aspx

Hi,
I have applied for Bachelor of Engineering Main Degree in RGPV BHOPAL on 13/04/2021 with 250 Rs/- chalan.

They told me that my degree will be dispatched within 5-7 working days.

I have not received the degree yet and when I try to call on the number provided on their website they don't receive the call or disconnect the call most of the times.

I need degree urgently but their is no response from university.
Strict action should be taken against the staff members who are responsible for this to make system effective.

It will be great if some one can help me out of this.