Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Online Degree Application - Degree not received

Address:	Bhopal, Madhya Pradesh, 462036
Website:	rgpv.ac.in

I am a passed out student of RGPVI have applied for Original Degree Certificate online about 40 days ago.
I did not get any status update or approx delivery date.
I also called on Student Help desk number, they told me that they don't
have any information regarding to Degree section, they gave me mail ID "
[protected]@rgtu.net" and said drop a mail here. When i write to "[protected]@rgtu.net"
they said to contact Degree Section either by calling them or physically
visiting there. The number "[protected]" they provide no one response on
that.

This is not only my case, this happened with multiple students. RGPV just frauding with student by taking fee through online application for degree.

I am attaching image of online payment receipt.