Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — pathetic rgpv customer care service

I am trying to reach out customer care from very long time. But i think they are not interested in resolving student's complaint. I am calling on provide customer care number each and every day [protected], [protected] but no one is responding/receiving the call. For me it's now not a customer care number but as cust se mer number. Since i am not residing in mp now for job purpose i am based in pune now. For me travelling to bhopal for university work is very hard. But if i get the information from customer care regarding university holiday, procedure for duplicate marksheet, or transcript work would be extra benefit for me.
I would suggest to close the provided customer care service if they are no use to the current/ex student