Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Refund for my extra payment made due to their database failure

Address:

Bhopal

Sir
I fill my exam form of 3rd sem on 12 jan 2022 with successful payment status from my bank but rgpv is saying they didn't get confirmation from their bank but i made a check on it and mine bank said that the amount is deposited in hdfc rgpv account. The details of transaction done to rgpv are as follows :
Receiver collection id:HDFE997ED1373C540218CE4349741C09E01
Name : Sanket Agrawal
En no. : 0827CD201049
Date of transaction : 12 January 2022
Bank transaction id : S66281681
Upi transaction number : T2201121544054334577099
Amount : 1850 Rs.
Bank name : Union bank of india