| Address: | Saraf Lane, Jalgaon, Jalgaon, Maharashtra, 425001 |
To,
Respected Honour,
Grievance Cell
Complaint- Cheating / Fraud in FD Gold Scheme by Rajmal Lakhichand Jewellers
On 11th April 2014, we deposited our Gold ornaments weighing 80grams altogether in FD scheme at Rajmal Lakhichand Jeweller (RL), Thane branch on the advertisement stating the Gold can be used to source another income to earn attractive interest of 16.2% pa from them.
RL team promised us interest of 16.2% PA for the period we keep our ornaments in Deposit Scheme, it was also agreed for withdrawal from the scheme at any point of time from any of its Stores to which RL will be paying on pro-rata basis.
When interevened for the act, they denied of any communication for our case from Jalgaon store on that day.
We asked the RLJ store to return our 80grams Gold kept in custody back, now the guys have 70grams to give me back as 10grams money value is the labour charges they will be deducting... when the Gold was bought from the store we have already paid them Labour Charges and we have given this Gold for FD schemes and not sold to them.
Finally in 2019, we decided to withdraw from the scheme as we had Wedding Function at home, with faith and trust we went to Thane store to get back our Gold ornaments of gold value deposited. We confirmed with them for ornaments repurchase against the Gold principal value plus the interest thereon accumulated so far.
But that was not the case at RLJ store, the staff hesitated and replied that the RLJ does not have any such schemes running here any more so the same should be closed and to make Full &Final settlement at Thane store only.
Interest on Gold Value was not paid appropriatey and moreover our deposited Gold was given back to us with Rs 1000/ tola less(market price of Rs 32500/tola ie Rs 31500/tola)
Visited Thane store thrice for withdrawal formality- Rs 31500 X 8tolas= Rs 252000
was divided in 2sets of cheques of Rs 126000 dated 28th June & another of Rs 126000 for date 30th July.
Upon frustration, next day we revisited the Thane store for want of Full payment together and that too now, because we have deposited the gold ornaments at one stretch.
I request the authority to decide the compensatory value on the terms of Financial, Mental, Health agony we had gone through these many days due to RLJ.
Interest paid inappropriately
Gold value amount inappropriately calculated
Our expectation for interest calculation is
27500 (Gold Rate @2014) X 8 Tolas X 16.2% PA interest X 5 years = 178200 receivable interest amount + 272000 receivable gold value for 8 Tolas (current rate of 33500/ tola) i.e . Rs 450200 Nett Total Receivable
Mrs Asha A Solanke
+91-[protected]
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