Rak Ceramics India — wash basin crack - com no. sw - c[protected]

The dealer vaigai sanitary wares mylapore chennai has not responded positively towards my complaints. On 24th january 2018 i had registered a complaint in your customer care, and one of your service person mr sethu came and took some photographs of the damaged wash basin. No positive response seen on the part of company so i had to call the customer care number again and they gave me mr mahadevan contact numer and asked to contact him i had informed him the details on 5th march he said he will call me immediately till date no response from him. Please do the needful to resolve my complaint.. Or i will have to raise this problem in the consumer redressal forum as sudden breakage can endanger a person while the person enters the bath room or while using it. Kindly look into the issue at the earliest.
Dr. Mrs. Hemavathi sekar..