| Address: | Madhubani, Bihar, 847211 |
Hi team,
I have used used rak ceramic product in my house product are floor tiles toliet sheet and wash basin, unfortunately i am not satisfied with quality of wash basin.
It is day by day gradually cracking it own... First there will be thin line and gradually it will crack... I have purchased that product paying 12 k indian rupees.
Also being a such a big brand i belive company should be more concerned while giving delear ship to some one., as they are representative for a big brand like rak ceramic.
I feel sad that they are only responsible to sale that product after that they are not at all intrested if we have some issue with product.
Which will gradually reduce trust in your brand in such a growing market in madhubani also we also share our feedback to other customers.
I need your help and support regarding my issue also i would like to understand why big company like rak are not concerned about there customer satisfaction by giving delear ship to the people who do care about your brand image... For them your brand is like other ceramic company and they just give weard and rude response to customer if they go for some solution.
Request you to please look in to this matter and provide some better solution also i would like to complain about one of you dealer from madhubani (Bihar) thana more delar.
Hope you ll take required action as soon as possible
Thank you in advance
Regards,
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