Ration Card — ration card is waiting and not being made

Address:

Shahjahanpur, Uttar Pradesh, 242307

I have applied for my ration card on 06/04/2016 through online portal, application number is[protected], my survey have already done and i am eligible by all means for ration card. All the formalities have already been done. But i didn't get my ration card. I made a complaint on tahseel divas to district magistrate on 2.8.2016 after that too i didn't receive my ration card. Then i wrote to sdm sir on 18/10/2017 and he wrote to supply inspector to complete any formality remains and after 2 days survey is conducted by municipality and i was declared eligible for ration card but then also i didn't get my ration card. Still i am waiting for my ration card. My kotedaar name is shivanand gupta.
Please consider my request and oblige
Regards
Tahmeena
Aadhaar number[protected]