[Resolved]  Ravi Foods Private Limited — complaint regarding dukes doubles chocolate (many packs had only one chocolate instead of two)

Address: Ravi Foods Private Limited 7-4-112, Madhuban Colony Road, Kattedan, Hyderabad-500077, India, Rangareddy, Andhra Pradesh, 500077

Website: dukesindia.com

I saw Dukes frequent advertisement and bought “Dukes” Meltz Doubles chocolate for my kids.
The reason I buy that chocolate is because the kids love its taste and ball shape.Company said that two ball shaped chocolate in one pack. My complaint is, there was only one ball shaped chocolate in many of the chocolate packages. Many packs had only one instead of two.The chocolate has been dusted off on many covers.
This is not caused by negligence from my side. It was caused by manufacturing defect. Many packets lack the required number (1 Balls in packet) of chocolate. I could sense it when I opened several packs.
Expecting a favorable and speedy replay from manufacturer side