Raymonds — made to measure - newly introduced

I paid a crazy amount to get my trouser done from made to measure by raymond's. To my utter surprise and shock, they sticthed a pyjama/ baggy trouser. The waist line measure was 36 but they stitched 40. Everything else was also not upto the mark and as i mentioned it looked i am wearing a pyjama.
When i visited the outlet, they agreed that they have goofed up. I gave them a trouser of mine purchased in 1800 rs and asked them to alter accordingly. They did but again the output is not up to the mark.

If i have to get trouser stitched as my current trouser, then what is made to measure.

I paid 5500 rs (50% discount to 11000 rs) for this kind of work whereas i normally wear readymade trousers worth 2000 rs.

I want a refund of my money from raymond's