Razorpay Software Pvt Ltd — razorpay - firc not provided (fema and rbi guidelines not followed

Address: Bangalore Karnatak 560030
Website: razorpay.com

We have been using razorpay international payment gateway for our international payments. Razorpay had promised us to issue a bank letter to all inward international transactions as it is required by our bank and is mandatory as per fema guidelines and rbi. Now we have been chasing razorpay since last 6 months but they are not giving use the Foreign Inward remittance advices to clear Bank realization certificate in our bank. Now EDPMS charges for overdue shipping bill is deducted from our account and we have contacted our bank and they informed us that it will be deducted regularly from our account due to pending shipping bill for BRCs. We had contacted razorpay manytimes to provide foreign inward advices for our transactions, but we are note getting any response from razorpay. I request you to please urgent do the needful for the same.
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    Bangalore Karnatak 560030
    India
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