Reader's Digest — prepaid subscription not delivered single copy

Address:

Bangalore, Karnataka, 560062

Since i got mail as offer to subscribe via card pay and u will receive magzine so far 1 complimentary book.
I paid on 11th. July 2017
After that i m keep calling they said for starting it will take 4-6 week.
But till now no mail not a single material deliver.
While payment they said ur free gift book will deliver within 3-4 days.
And magnize will deliver within 3-4 week.
After that i lodge 2 time complain also.
Here r detail.