I have paid for 2 year subscription amount of Rs.1699/- ( includes a free Bluetooth speaker ) on 19th March 2022. Subscription No. [protected]
After that I started receiving numerous SMS and email saying that my entry for 1500000 grand prize was not successful and asking me to follow the link and complete the form! Fed up o[censored]nwarranted communications I wrote them and asked what was that nonsense. But they did not have any answer for that.
Then I again wrote an email asking them to give me a time frame for start sending magazine. They replied that they will deliver the magazine within 4 to 6 weeks. I specifically mentioned that in case I did not receive within 6 weeks ( which is quite long time ) I would not accept it and treat my subscription order as cancelled and refund me the amount.
Today ( May 05, 2022) even after 48 days I never received a magazine or Bluetooth Speaker and not even a message communicating whether they dispatched any magazine so far or not. When I wrote to them again only said they started dispatching the magazine but they didn't give any date or proof. Then I talked to their customer service but they too had no clue when they dispatched magazine.
Their business dealings are not in line with online sellers, collecting money and not suppling magazine in due course is offence, Govt must interfere and regularise.
Gopalakrishna
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