Rebus — Refund Not Processed After Failed Booking

Website: www.redbus.in

I booked a bus ticket on RedBus without logging in. The payment was successfully processed, but the booking was not completed. I received a message stating that the amount would be refunded within 1 hour. However, it has been over 2 weeks, and no refund has been processed. I have tried contacting customer support multiple times via email and phone, but have not received any response or resolution. I request that the refund be processed immediately and the issue resolved.
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