Recharge Cube — collected the money but not done the work

I wanted validity of my phone to be extended through cube. As per their instructions filled all the details and paid ₹ 832 towards it. The following are the details: order summary :
Order i’d 8273276
Amount : inr 832.00
Paid now apr 2020. 04:50pm cashfree reference i’d :[protected]. This message i received from them into my mail. Now no body is responding nor they are refunding. Customercare numbers which they have provided is no longer existing. No reply for my emails
Kindly do the needful
Regards
Jayashree m