Red Chief — Worst shoe

Address:	Varanasi, Uttar Pradesh, 221108
Website:	chrome

DEAR, I am continously using Red chief shoe for last 4 years but this time its really shocked me and give me a question marks on the quality of the product.
First time i came to know difference between franchies and company outlets how u can fool the customer to make ur profit we customer not know whih is ur outlet and which is your Franchise.Company made profit in both way but the customer feel the pain.

I bought my shoes on 5/07/2016 bill attached and there is defect in Shoe's Leather and my shoe get torn which can't be repaired.If i am paying premium price for premimum quality than how it can be so and when i go to your so called franchise shop they simply denied and told me that only 3 months warranty is there OWNER-Mr Shyam.While my discussion with your's customer care they confirmed 1 years warranty.

Kindly respond the mail and do the needful so that in Fiture i continue to use your Brands.