[Resolved]  Red Tape — shoes with duplicate leather

Address:New Delhi, Delhi, 132001
Website:redtape.com

I bought these shoes red tape rtr0993 on january 29, 2017. And i raised a complaint hardly after 1 month i. E. On february 16, 2017. As i wasn't able to figure out how to clean these shoes. After receiving the complaint they advised me to visit the red tape showroom who further advised me to buy their neutral polish to clean the shoes. After using that polish, i wasn't able to clean the dirt. Again i visited the red tape showroom and they advised me to buy their polish (Pro color light tan color). Even after using it, my shoes were not in proper color.

7-10 days back it was raining and i was wearing the same shoes. I kept the shoes out of my room and left them to dry, and next morning i was amazed at what i observed, my shoes lost their color, i saw a brown liquid deposited beneath my shoes. I was shocked, it isn't genuine leather.

My pro color shoe polish has got fungus, my shoes look like #.

I am tired of visiting their showrooms and i want my money back.
+1 photos
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Dec 2, 2017
Complaint marked as Resolved 
The complaint was resolved. The red tape team was really helpful in resolving my issues.
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