Red Tape Complaints & Reviews

Dear Sir/Madam,

I am writing to express my disappointment with the quality of the shoes I purchased from Red Tape. I bought a pair of shoes from Amazon India on October 13, 2023, and within 2+ months o[censored]se, the shoes net has worn out.

As a loyal customer of Red Tape and have always been satisfied with the quality of your products. However, this experience has left me feeling disappointed and frustrated.br...

I purchased red tape shoes Number 9 and just after purchasing just after 5 Minutes Later I went to showroom for exchange of size from 9 to 8 but the showroom owner refused to exchange size. Company terms and conditions say that exchange is applicable for 45 days but the showroom owner is not exchanging it after even only 5 minutes of purchasing. Very bad showroom service....

I was given the wrong number of shoes. I asked for another pair for wrong pairs were packed for me...

I’ve purchased a flip flop at 12th (February) after 30 days it got bubble in the patching and now it is completely torn off, so today at 24 (March)
Almost after 40 days I went at store to exchange it as I’ve still had 5 days left for my warranty to get over, store still had an excuse that they can’t do that coz it has a flat discount.

And I do remember when I was purchasing that product they said, if anything happens...

Dear Sir,

I am CA Jitender Parihar bought sports shoes size 7 for Rs 1745 from your company showroom located at Rani bazar, Bikaner Rajasthan near ITO office on 26 February for my son. but when my son check at home it was large. He require 5 size shoes. When I go after 4 days for exchage than showroom manager denied to exchange with 5 number And she also misbehave me. On my about 25 minutes request he allow to exange with...

Hi,

I have purchased a redtape shoes from your redtape rdc store date on 31st Dec 2022,

After 21 days shoes is crack from back side it's a manufacturing defect at the time of purchase sales executive says me that warranty is 45 days,

Today I have send my shoes for replacement at redtape store location RDC but now store team is saying that it will repair not replace

I want...

I bought 2 sweatshirts from red tape offline store in our city on date 22/12/2022 .. one for me and one for my brother, that i bought for me was perfect but size got mismatched for my brother so i went to return the item in the store on the date 26/12/2022 .. as per the brand policy they should have taken the item within 7 days of purchase having original bill and the product with its proper tags.. everything was at their place but the store...

Red tape is charging extra for their own carry bags. When we told them that they should give it for free then they told us that "the bag is with their branding so they can charge"....

Maine red tape ki jacket mangvai thi to vo mujhe losse aa gyi to maine refund k liye request daali thi mere se return to le li gyi h or 9 days ho gye h mere paise refund nai Hui h ab tak or customer care vale call tak nai uthe rhe h please help me...

No possible...

I purchased red tape shoes from myntra in July it's only been two months an shoes r getting torned from top an it's cracked....

Hy team Red tape,

Pfa i baught this shoes just one week ago and there is wrinkel comes up over just one shoes .
This was not expected from redtape.
And left one is irritating badly
Can you please sugest something .
This is my contact number [protected], [protected] attach is copy of bill and picture of shoes...

I purchased a pair of formal shoes (Red Tape). The shoe was used very infrequently but in 2nd or 3rd time o[censored]se, it was evident that they're was a defect in the piece resulting in a squeaking sound while walking. I even went to the Red Tape store to look for the solution, where the representative agreed about the manufacturing defect the shoe sole had but requested to route the complaint through customer care. The response from customer...

I have ordered shows and track pant which i have paid online already but i want cancel the order its been so many days I have been trying to contact redtape.com thru mail and calls but no one response call or email reply i need to file complaint against the company to refund my money.

Invoice No.: INV[protected]
Order ID: #158509...

I have brought two t shirts from redtape showroom (nangloi, delhi).after my first use the some problem came ahead.multiples issues came from this black t shirt.This brand is no more trusted to me.the stiching quality is very poor, thread came out, seam broken, pilling can be seen on shoulders.i will underate this product. Redtape should improve its product quality....

Shoes has brushhed and showroom is not changing my shoes. Shoes are under warranty....

I have bought a pair of shoe ( Style RSO1521A ) size 09/43, MRP 5799.0 INR, on 28/01/2022 with 6 months insurance warranty, but shoe getting cracked in 4 months, i informed & try to refund back from insurance company ( symboinsurance ) the refused to return back the money.
Seller info- Mirza international ltd., Rewari, Haryana, 123401, [protected], GST no. 06AAECM3626M1ZB, Bill no. - R[protected], Insurance company - SYMBOINSURANCEbr...

Cosmo plaza very unprofessional store.. Mentioned in the site opening time 10.30 am but till 11.30 they are not opening.. Security guard with unprofessional way just giving silly faces...

I ordered two footwears. Black sandals and Blue flats. They came but size did not fit. So I made a replacement request. Blue flats were replaced but black sandals were picke dup too and there is no update on that product in my account details. I have called the given customer care number a lo of times and have have emailed my complaint to them.
However, there is no reply. Please, kindly help me and refund me my amount now as it has...

Plzzz help...

There is defect in the shoes. I approached the customer care and they simply denied. I even requested for repair but they refused...

I have purchase red tape shoes from MIRZA INTERNATION LTD. Old Delhi Road Sector 14 Gurgaon Haryana on dated 29/01/2022. On the time of purchase he committed that 3 months replacing and 6 month repairing guarantee. After 2 month the shoes's pasting removed and I went to shop for replacing the shoes. The shopkeeper do not replace the shoes due to i have not bill copy. But I have also submitted the payment proof of date 29/01/2022 through credit...

Very bad quality...

Am Buy Shoes Article No. 3301 From Red Tape Khanna Branch on date 15 Dec 2021 After 1 Month Shoes Side Pasting Fade out Or After withing 1.5 month Soul Down Side Thick Walk with Shoe Feel All Minor Object on Foot Complaint to Red Tape Khanna Brance They Submit shoe And after 10 days am also call and Ask for Status they Done Minor Pasting in 10 days And Also Sole Solution pending and Advise me to place External Sole in side shoe. very Harrased...

I ordered red tape shoes on 7 th feb on red tape official web site and 9th Feb I order to replace the shoes due to size issue. Yet no further communication on replacement and even customer care is not responding to request or calls. It's been 10 days now. Please help....

I have purchased one pair shoes from Red Tape store No. 237, Shop No.5, Ground & 1st Floor, Khasra, 1, Suraj Kund Rd, Pul Pehlad Pur, New Delhi on 12th Feb, 2022 for my father, after that we have a size issue issue with the shoes and visit again on shop for exchange purpose.

But store contact or sales person refuse my request and miss-behave with me.

And it is clearly mentioned in the backside of invoice for...

My name is Virat I order a shoe from Red Tape, the order has came but shoe was small not fit to the legs so I want to replace the and I replace it.then a receiving agent has come and collect the shoe from me but since then I have not a single word from red tape, not through call not through messages and not even through the registered mail and they don’t even return my money .I felt so humiliated and I really don’t know where my Money...

My name is ujala, I am from sonipat ..I visited your panipat Branch store today at 8:30 pm to shop for my brother and Son but one of the Employee refused to show the cloth and ask us to leave the showroom ...
This will surely destroy you prestigious name
And I will surely never visit your panipat branch
Regards...

Dear sir/mam

My self Manpreet Singh from Jagaron Punjab .I recently bought redtape shoes (Model No RTE3011 black) on 8nov 2021 from redtape showroom Jagaron that is on national highway 95. But the shoes leather is so hard (after wearing 7/8 times specialy from ankle and Heel) moreover my Ankle and Heel badly swelling . I went to redtape showroom Jagaron but they denied to do anything in this matter .

Being a...

I purchased a Bond Street (Red Tape) Shoes from Amazon with 90 days warranty.
On 15 Aug 2021.
But my piece is defective .
As I discussed with Customer Care,
They agreed that they will replace from nearest Store but after this statement the company starts ignoring Email

As I send several mails but they never respond.
Moreover I tried to call but always their calling line is busy, they never...