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Red Tape Complaints & Reviews

A
Anjudhaka
Jun 2, 2024
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T shirt

Address: Najafgarh

Want to change colour of t shirt purchased same day...
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A
AMIT LAL SRIVASTAVA
Jan 9, 2024
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Complaint regarding worn out of shoe net

Website: redtape.com

Dear Sir/Madam,

I am writing to express my disappointment with the quality of the shoes I purchased from Red Tape. I bought a pair of shoes from Amazon India on October 13, 2023, and within 2+ months o[censored]se, the shoes net has worn out.

As a loyal customer of Red Tape and have always been satisfied with the quality of your products. However, this experience has left me feeling disappointed and frustrated.br...
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A
Aasifjodhpur
Jan 7, 2024
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Red tape walking shoes

Address: Sardarpura jodhpur red tape Online showroom

I purchased red tape shoes Number 9 and just after purchasing just after 5 Minutes Later I went to showroom for exchange of size from 9 to 8 but the showroom owner refused to exchange size. Company terms and conditions say that exchange is applicable for 45 days but the showroom owner is not exchanging it after even only 5 minutes of purchasing. Very bad showroom service....
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A
Ankit Baser
from Mumbai, Maharashtra
May 4, 2023
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Wrong number of shoes was given by company

I was given the wrong number of shoes. I asked for another pair for wrong pairs were packed for me...
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M
Mit_damania
from Mumbai, Maharashtra
Mar 24, 2023
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Red tape denied to replace the flip flop, even if the product is under 45 days warranty

I’ve purchased a flip flop at 12th (February) after 30 days it got bubble in the patching and now it is completely torn off, so today at 24 (March)
Almost after 40 days I went at store to exchange it as I’ve still had 5 days left for my warranty to get over, store still had an excuse that they can’t do that coz it has a flat discount.

And I do remember when I was purchasing that product they said, if anything happens...
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Address: 41, Gandhi nager, Opp flam gas
Website: Complain regarding offline showroom situated at Rani bazer, Bikaner of Red Tape.

Dear Sir,

I am CA Jitender Parihar bought sports shoes size 7 for Rs 1745 from your company showroom located at Rani bazar, Bikaner Rajasthan near ITO office on 26 February for my son. but when my son check at home it was large. He require 5 size shoes. When I go after 4 days for exchage than showroom manager denied to exchange with 5 number And she also misbehave me. On my about 25 minutes request he allow to exange with...
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A
from Shahganj, Uttar Pradesh
Jan 28, 2023
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Defective profuct

Address: Rdc ghaziabad

Hi,

I have purchased a redtape shoes from your redtape rdc store date on 31st Dec 2022,

After 21 days shoes is crack from back side it's a manufacturing defect at the time of purchase sales executive says me that warranty is 45 days,

Today I have send my shoes for replacement at redtape store location RDC but now store team is saying that it will repair not replace

I want...
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L
lovey kamboj
Dec 27, 2022
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A sweatshirt bought from offline store

Address: city-ratia , distt - fatehabad , state - haryana

I bought 2 sweatshirts from red tape offline store in our city on date 22/12/2022 .. one for me and one for my brother, that i bought for me was perfect but size got mismatched for my brother so i went to return the item in the store on the date 26/12/2022 .. as per the brand policy they should have taken the item within 7 days of purchase having original bill and the product with its proper tags.. everything was at their place but the store...
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Address: Near Max showroom , sigra , varanasi

Red tape is charging extra for their own carry bags. When we told them that they should give it for free then they told us that "the bag is with their branding so they can charge"....
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K
KAVI VAIDWAN
Nov 25, 2022
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Refund my money

Address: Meerut
Website: Red tape

Maine red tape ki jacket mangvai thi to vo mujhe losse aa gyi to maine refund k liye request daali thi mere se return to le li gyi h or 9 days ho gye h mere paise refund nai Hui h ab tak or customer care vale call tak nai uthe rhe h please help me...
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M
Muhammad Thahir
Aug 31, 2022
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Shouse damage

Address: Sharja city center
Website: Cheating me your staff

No possible...
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P
Preet khanna
Aug 30, 2022
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I m complaining about shoes

Website: Myntra

I purchased red tape shoes from myntra in July it's only been two months an shoes r getting torned from top an it's cracked....
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P
Palwinder96
from Chandigarh, Punjab
Aug 26, 2022
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Shoes got badly wrinkles and irritating within a week

Hy team Red tape,

Pfa i baught this shoes just one week ago and there is wrinkel comes up over just one shoes .
This was not expected from redtape.
And left one is irritating badly
Can you please sugest something .
This is my contact number [protected], [protected] attach is copy of bill and picture of shoes...
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R
ravi.bajpai
Aug 26, 2022
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Shoe - Defective piece

I purchased a pair of formal shoes (Red Tape). The shoe was used very infrequently but in 2nd or 3rd time o[censored]se, it was evident that they're was a defect in the piece resulting in a squeaking sound while walking. I even went to the Red Tape store to look for the solution, where the representative agreed about the manufacturing defect the shoe sole had but requested to route the complaint through customer care. The response from customer...
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F
Fagun Korat
Jul 30, 2022
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No contact with company need refund

Address: Redtape,14/6, Civil Lines, Kanpur - 208001 and Corporate Office at A-7, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi - 110044
Website: redtape.com

I have ordered shows and track pant which i have paid online already but i want cancel the order its been so many days I have been trying to contact redtape.com thru mail and calls but no one response call or email reply i need to file complaint against the company to refund my money.

Invoice No.: INV[protected]
Order ID: #158509...
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J
jerry lakra
Jul 24, 2022
Resolved
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Resolved

Damaged and poor quality t shirt

I have brought two t shirts from redtape showroom (nangloi, delhi).after my first use the some problem came ahead.multiples issues came from this black t shirt.This brand is no more trusted to me.the stiching quality is very poor, thread came out, seam broken, pilling can be seen on shoulders.i will underate this product. Redtape should improve its product quality....
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A
from Bhiwani, Haryana
Jul 1, 2022
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About shoes

Address: New vidya nagar Bhiwani Haryana pin code 127021 mob no 9812771891

Shoes has brushhed and showroom is not changing my shoes. Shoes are under warranty....
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G
gc107210
from Rewari, Haryana
Jun 11, 2022
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Shoe cracked within warranty period

I have bought a pair of shoe ( Style RSO1521A ) size 09/43, MRP 5799.0 INR, on 28/01/2022 with 6 months insurance warranty, but shoe getting cracked in 4 months, i informed & try to refund back from insurance company ( symboinsurance ) the refused to return back the money.
Seller info- Mirza international ltd., Rewari, Haryana, 123401, [protected], GST no. 06AAECM3626M1ZB, Bill no. - R[protected], Insurance company - SYMBOINSURANCEbr...
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J
Jack Wolf
Jun 10, 2022
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Red tape Cosmo plaza zirakpur

Address: Cosmo plaza zirakpur

Cosmo plaza very unprofessional store.. Mentioned in the site opening time 10.30 am but till 11.30 they are not opening.. Security guard with unprofessional way just giving silly faces...
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A
Anushka8
May 6, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Mode Footwear

Website: redtape.com

I ordered two footwears. Black sandals and Blue flats. They came but size did not fit. So I made a replacement request. Blue flats were replaced but black sandals were picke dup too and there is no update on that product in my account details. I have called the given customer care number a lo of times and have have emailed my complaint to them.
However, there is no reply. Please, kindly help me and refund me my amount now as it has...
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R
Rahul langer
from Akhnoor, Jammu and Kashmir
May 1, 2022
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Shoe exchange

Address: Akhnoor jammu
Website: Red tape

Plzzz help...
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S
sunilmahajan26
from Jammu, Jammu and Kashmir
Apr 15, 2022
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Defect in Shoes purchased

Address: Lane No 6 Block B , Roopnagar Enclave, opposite J&K Bank Durga Nagar

There is defect in the shoes. I approached the customer care and they simply denied. I even requested for repair but they refused...
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S
Sharma Jitender
Apr 9, 2022
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Exchange Red Tape Shoe

Address: Gurgaon Haryana
Website: [email protected]

I have purchase red tape shoes from MIRZA INTERNATION LTD. Old Delhi Road Sector 14 Gurgaon Haryana on dated 29/01/2022. On the time of purchase he committed that 3 months replacing and 6 month repairing guarantee. After 2 month the shoes's pasting removed and I went to shop for replacing the shoes. The shopkeeper do not replace the shoes due to i have not bill copy. But I have also submitted the payment proof of date 29/01/2022 through credit...
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L
ldgupta
from Bahadurgarh, Haryana
Mar 2, 2022
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Lower quality was not good

Very bad quality...
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M
Mohit Chhibba
Feb 25, 2022
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3rd Grade Shoes Or Shoes Sole Quality.

Address: Khanna Surya Tower

Am Buy Shoes Article No. 3301 From Red Tape Khanna Branch on date 15 Dec 2021 After 1 Month Shoes Side Pasting Fade out Or After withing 1.5 month Soul Down Side Thick Walk with Shoe Feel All Minor Object on Foot Complaint to Red Tape Khanna Brance They Submit shoe And after 10 days am also call and Ask for Status they Done Minor Pasting in 10 days And Also Sole Solution pending and Advise me to place External Sole in side shoe. very Harrased...
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T
Trupti Thakur
Feb 17, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
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Replaced order not received

Website: Redtape.com

I ordered red tape shoes on 7 th feb on red tape official web site and 9th Feb I order to replace the shoes due to size issue. Yet no further communication on replacement and even customer care is not responding to request or calls. It's been 10 days now. Please help....
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2
21indersingh
from Delhi, Delhi
Feb 15, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
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Return or Exchange Red Tape Shoe

Address: store No. 237, Shop No.5, Ground & 1st Floor, Khasra, 1, Suraj Kund Rd, Pul Pehlad Pur, New Delhi

I have purchased one pair shoes from Red Tape store No. 237, Shop No.5, Ground & 1st Floor, Khasra, 1, Suraj Kund Rd, Pul Pehlad Pur, New Delhi on 12th Feb, 2022 for my father, after that we have a size issue issue with the shoes and visit again on shop for exchange purpose.

But store contact or sales person refuse my request and miss-behave with me.

And it is clearly mentioned in the backside of invoice for...
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V
virat kaushik
Feb 7, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
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No information about my return item and no refund from the red tape company

Address: Redtape.com
Website: redtape.com

My name is Virat I order a shoe from Red Tape, the order has came but shoe was small not fit to the legs so I want to replace the and I replace it.then a receiving agent has come and collect the shoe from me but since then I have not a single word from red tape, not through call not through messages and not even through the registered mail and they don’t even return my money .I felt so humiliated and I really don’t know where my Money...
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U
Ujala92
from Mumbai, Maharashtra
Nov 23, 2021
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Panipat branch worker complaint

My name is ujala, I am from sonipat ..I visited your panipat Branch store today at 8:30 pm to shop for my brother and Son but one of the Employee refused to show the cloth and ask us to leave the showroom ...
This will surely destroy you prestigious name
And I will surely never visit your panipat branch
Regards...
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C
Chef Manpreet Singh Barsal
Nov 17, 2021
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Bad Quality of shoes leather

Address: Punjab
Website: [email protected]

Dear sir/mam

My self Manpreet Singh from Jagaron Punjab .I recently bought redtape shoes (Model No RTE3011 black) on 8nov 2021 from redtape showroom Jagaron that is on national highway 95. But the shoes leather is so hard (after wearing 7/8 times specialy from ankle and Heel) moreover my Ankle and Heel badly swelling . I went to redtape showroom Jagaron but they denied to do anything in this matter .

Being a...
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