Regal Destinations Management Service Pvt Ltd — fraud travel agency

 
29 Reviews
Raghuvanshi mills, Lower Parel, Mumbai, Maharashtra, India
 Bhavesh Bokadia on Feb 22, 2019
We filled a coupon at metro inox, thy referred us to this travel agency. By giving us exciting offers they convinced us to become the member and since d day we paid the lumpsum amount, they have been disappeared. Poor customer service n not a single facility as promised. We did also sign a contract n we were just fooled. D customer care is least bothered to give us services as promised. Dey only keep us waiting for on n on. N d main branch head has just disappeared. He neither speaks to us nor attend ur calls n always gives lame excuses to avoid us.. Plz help us..

Complaint comments  28 Comments     Updated: Share0Tweet0

Comments

[protected]A fraudster - I bought a holiday package for 70K for 3 years on 21st Jun, the sales exec made a huge promise of their excellent customer service. He even mention a point on the contract that they will refund the money if the service is not up to the mark.
However, that completely crap. After my purchase no one would reply to email nor pick up my phone. Luckily I stay @ close vicinity to their office @ lower parel and had visited them couple of times, they completely denied the refund at first place and just keep on promising big things and sharing another exec contact who too doesn't pick up the phone
the 2 unprofessional folks have met so far Imraan - [protected] & Manish - [protected]. They just wont pick up your phone. All positive reviews are fake. We've lost our hard earned money, you'll pls beware
Please reach out to me for further action against this organisation [protected]. Do not let them go scot free after duping so many and many in line

Hi, can you please share your contact details on [protected]@gmail.com

We have faced the same issue.
Sunita_3's reply, Mar 30, 2019
Priyank, we can initiate to save others.
ImtiyazShaikh2010's reply, Jul 6, 2019
Guys pls reach out to me +919833245564, I have collaborated with quite a few people whose been fraud by this company!
Legal action is in process.
Yes this is a FRAUD company, me and my wife were also given a lucky draw coupon at central plaza girgaon

the modus operandi of this scam is that they tell us to fill a form or coupon and then say you are the first 100 lucky winner where you will get 12 movie passes 1 imagica pass salo voucher free dinner set etc

you just need to come to our office and collect it, when you inquire more they say that they are a travel company and this is a promo offer you dont have to pay them anything just need your 30 mins time

people get convinced same way we went but after seating there and listening to their schemes and more offer blah blah blah for 1 hr i understood that this is a scam and immediately told that i am not interested

they will try to convince you offer you more things like free spa travel party events dinner etc etc

we said NO and walked out immediately their behavior changed

they offered us fake coupons tickets passes which never got activated in spite of mailing them or calling them

hotels the prices they are showing on their websiteare inflated you can easily get the same hotel at 50% less amount

so please do some research online and then go

there is no free lunch in this world

and remember all that glitters is not gold

if you are cheated and your money is stuck in that fake membership

get together and go to consumer court and file a complain

i have attached their fake coupons and voucher images that they use to lure potential customer

ImtiyazShaikh2010's reply, Jul 5, 2019
Let's connect, please call me on +919833245564. we should initiate action quickly before they loot others
I have also been cheated by this company with very poor service.
While they have honoured the flight tickets, one night 5 star stay and some movie tickets, they have been very complacent for my hotel bookings.
I have to literally beg and plead to them for all my bookings.

I would certainly be interested in filing a consumer court complaint. You can mail me on [protected]@gmail.com with your contact details.
Sunita_3's reply, Mar 30, 2019
Hi Manan I am also interested to filling consumer court complaint.
ImtiyazShaikh2010's reply, Jul 6, 2019
Manan - pls call me +919833245564. I can’t fetch your email. I too have initiated legal process
Let group together to fight against these fraudster

Comment marked as Resolved

Regal Destination has successfully completed my Turkey bookings. My wife and I are satsfied
I have also face same problem and fraud. And wish save others. We will with the help of consumer forum or other government agencies can stop them to do so and will get our money and compensation.
ImtiyazShaikh2010's reply, Jul 6, 2019
Guys pls reach out to me +919833245564, I have collaborated with quite a few people whose been fraud by this company!
Legal action is in process.
Regal destinations,
Dear all
First thing the above all things are invalid.
If you people are geninue as you say so kindly go to the consumer complaints forum.
For your information this is a private website. 70 % people says this website as fraud.We had requested them to remove this complaints as this is fake with all the documents and conversations which was been done with the client Bhavesh Bokadiya. My client has not paid the 100% amount for the membership also not the 50% amount of the membership and how can he ask for the services. But they are not replying to our mails and there is no other way to contact them.
If at all you people are genuine so don’t put any review on this fake websites where there is no justice. Go to (http://nationalconsumerhelpline.in/complaintfile.aspx ) for any complaints.
As we are into service industry we admit for any delay but it is not fraud travel agency.
Don’t try to spoil our name it’s is a humbel request.
Regards,
Arman shaikh.
Director
Ashagarwal87's reply, Apr 30, 2019
If that is so, can you please share contact details of your customer service for the convenience of your customers. I and my wife have tried and failed each time to get any response from your executives. I am not saying that you are a fraud.. I am only asking for your help as a customer.
ImtiyazShaikh2010's reply, Jul 5, 2019
Sorry Arman, your post is invalid, you and your company have duped loads of people and I am one of them. Please refund my Money, else face legal action
Regal destinations,
Dear all
First thing the above all things are invalid.
If you people are geninue as you say so kindly go to the consumer complaints forum.
For your information this is a private website. 70 % people says this website as fraud.We had requested them to remove this complaints as this is fake with all the documents and conversations which was been done with the client Bhavesh Bokadiya. My client has not paid the 100% amount for the membership also not the 50% amount of the membership and how can he ask for the services. But they are not replying to our mails and there is no other way to contact them.
If at all you people are genuine so don’t put any review on this fake websites where there is no justice. Go to (http://nationalconsumerhelpline.in/complaintfile.aspx ) for any complaints.
As we are into service industry we admit for any delay but it is not fraud travel agency.
Don’t try to spoil our name it’s is a humbel request.
Regards,
Arman shaikh.
Director
Sunit Madhani's reply, Jun 10, 2019
Facing same problems of not getting all the facilities promised by ur team ar the time of booking...it is really a fraud company I hve made full membership payment n everytime we call customer care n getting no response all fake promises
My issue has been resolved by Imran. He has booked my hotel tickets as requested. My wife and I are satisfied with the service for now. Have also spoken to Imran about being more responsive to customer queries and bookings. He seems to have genuine operational issues and has promised to streamline his services in the coming months. Hope your complaints are also resolved by Imran as soon as possible.
ImtiyazShaikh2010's reply, Jul 5, 2019
Sorry i dont agree, may be this is a fake review. Imran would never pick up the phone, I've been calling him for about 2 weeks now
Fraud Company
Mr.Arman Shaikh, if you claim your company is not a fraud, provide me your phone number or mobile number so that I can speak to you directly. Your landline number provided on your website doesn't work. Nobody picks the phone even after calling for hours, days and weeks. Let us talk directly. Maintain transparency and I don't see any reason why people will complain.
ImtiyazShaikh2010's reply, Jul 5, 2019
There is no Arman Shaikh, its a fraud account, they just dupe people, please lodge police complaint against them so as other innocent people dont fall for this trap
I too have been duped by Regal Destinations.
Same modus operandi and same promises of a week’s 5 star hotel stay every year for a fee of Rs 1 lakh.
Have been trying to book a hotel stay for the past month. At first I got a reply saying they would answer shortly.
Now only a recording answers all phone numbers given and neither Imran or Sanskruti answer their cell phones.
Seems to be a complete fraud company.
F.Indorewalla
ImtiyazShaikh2010's reply, Jul 6, 2019
Guys pls reach out to me +919833245564, I have collaborated with quite a few people whose been fraud by this company!
Legal action is in process.
they have fake website; fake office and even fake executives

once you enter the office u will come to know that its a make shift operation

they just want to con as many people as they can ; collect money and then close the operations and runaway

i don't understand how can educated people like you fall for such scams and pay 50000+ rs ?

by listening to their offers you can make out that its just not possible

now there is no chance to recover it, unless you people get together, file a consumer complain or better if the amount is big you can file a case with police when there are more people then they will take it seriously

one they start receiving notice they might return your money or at least they will stop this scam of duping more people

one good thing is that he has started replying, may be he is scared when people are thinking about complaining

best thing is to spread this online in each forum and social media so that more people don't get scammed and lose their money
Dear Folks,
We can easily make out that Regal Destinations is a startup organization and like every startup it is also sailing in high tides.
The challenge here is for Director's Arman and Deepak how they navigate Regal Destinations and scale up. This would certainly demonstrate their Leadership, Business Ethics, Value system and most importantly Entrepreneurship in coming days.
Arman, I am really impressed that you have come forward and taken the ownership of improper service delivery because that is what a true entrepreneur does when an organization is committed. Hats off to your resistance when Regal Destinations has been quoted as a "Fraud Organization". It must have hurt you and your ethics but without critics and feedbacks you have less chances of success. You have already proven yourself half the way.

Best of Luck,
Prakash Pandey
ImtiyazShaikh2010's reply, Jul 5, 2019
Sorry Prakash, that not true, they are fraudster. Soon you'll see a big action against these fraudster
Fraud company.
As Bhavesh has stated, this is exactly how they work.
They would take your money and never reply to your calls and messages.
I have mailed many times in this month (in May month) but no response recieved.
How we believe to such type of startup atleast they must be avoid such type of fraudulent activities.
ImtiyazShaikh2010's reply, Jul 6, 2019
Guys pls reach out to me +919833245564, I have collaborated with quite a few people whose been fraud by this company!
Legal action is in process.
Fraud Company!
They had provided us gift vouchers for movie tickets, aqua imagica couple passes and salon services in March, 2019. We had already mailed many times regarding booking movie tickets but no replies. Calls are not answered. Waste of time to go at their office at Ginger House, Lower Parel. I wonder why Metro INOX, Marine Lines (theatre) entertains / allows such kind of fraud companies to rome inside their premises and fool public coming their. I think Metro INOX is also involved in this fraud. I will be exploring legal options to take action against Regal destinations and Metro Inox Marine Lines as well.
Chutiya banevali company hai bolti hai lucky draw laga hai fasati hai company hum log bach gaye is company ne kitne logo ko fasaya hoga aise company ke khilaf police complaint karni chaiye plz sab log Facebook Twitter ya social media jitne site hai udar bata te hai bahut log bache ge ye company se fasne se
Me khud ye company ke bare me Facebook pe dalne vala hu aisa lucky draw aisa kuch nahi rahata ye log fasate hai plz police complaint kijeye
Be aware, After collecting Membership Fees they will not pickup your phone call

On Customer Care Service Phone they are not approachable they are not replying your messages or mail

Sakina Lanewala
ImtiyazShaikh2010's reply, Jul 6, 2019
Guys pls reach out to me +919833245564, I have collaborated with quite a few people whose been fraud by this company!
Legal action is in process.
Guys pls reach out to me [protected], I have collaborated with quite a few people whose been fraud by this company!
Legal action is in process.
Hi Bhavesh,

How we will be able to reach?

Please call on [protected]. Others who are truly affected by this fraud company may also call or write to me prakash.[protected]@gmail.com

Regards,
Prakash Pandey

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    Regal Destinations Management Service Pvt Ltd - fraud travel agency

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    Company:Regal Destinations Management Service Pvt Ltd
    Raghuvanshi mills, Lower Parel, Mumbai
    Maharashtra
    India

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