Reliance Courier — jio mobile phone bearing imei no. [protected], is not working.

Address:

444005

My jio phone bearing imei no. [protected], iccid no.[protected], rsn no. Rmpfzkdf0848837, ean no.[protected]; sim no. [protected]; which was purchased on 08/02/2018 at jatharpeth chowk shop, akola maharashtra, for the purchase online process was completed.
Now it is not working. Only shows on screen as "jio digital life".
Kindly replace.