Reliance Energy — Complaint against high electricity reliance energy bills | |||
Dear Sir/Madam, This is to bring to your notice that Reliance Energy has been charging unrealistic bill amount. The latest bill for MAR 2016 is completely a dispute as the units have grown 3x times as compared to previous month or even as compared to MAR 2015. They are faulty meters or fraud going around this and everytime a complaint is raised they wash their hands off by saying no problem all ok. I would like to bring this matter on a serious note and make a case around it as RELIANCE ENERGY cannot be take common man on a ride. Reliance Energy Account Number[protected] MAR 2016 - Bill Amount Rs. 14, 650 for 1309 unit (Dispute) FEB 2016 - 376 Units (For comparison) MAR 2015 - 534 Units (For comparison) There as been no such drastic change in usage for the units to be 4x as compared to last month. 20% to 25% higher usage is acceptable but not 4x. You are hereby requested to take matter on TOP PRIORITY as RELIANCE ENERGY will expect us to pay this money and then they will investigate which will go to complete waste. Looking forward to your support. Yours Sincerely, Romi Mewani Was this information helpful? | |||
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Reliance Energy customer support has been notified about the posted complaint. | |||
 8 Comments | |||
Comments
As confirmed by our field representatives, the meter was inspected at your premises, on 04/04/2016, in your presence.
On inspection, the meter was found to be working within the prescribed limits of accuracy. A letter explaining the same has been sent to your registered billing address.
Trust this addresses the concern raised by you. In case u wish for further investigation, you can get ur meter tested in a lab, by paying a nominal refundable fee by visiting our nearest Customer Care Center.
On inspection, the meter was found to be working within the prescribed limits of accuracy. A letter explaining the same has been sent to your registered billing address.
Trust this addresses the concern raised by you. In case u wish for further investigation, you can get ur meter tested in a lab, by paying a nominal refundable fee by visiting our nearest Customer Care Center.
Dear Sir/Madam,
It is very disappointing to receive such a reply from you side.
Your person did come 2 times, he checked the reading on day 1 and check the reading on day 3 and noticed an average of 18 units per day which means approx 550 units a month whereas the last bill has 1400+ units which is impossible to happen.
Your representative then said he is taking the reading of last 3 months daily usage from the meter through some computer and will come back to us.
Until now we have not received any information.
Also to inform you please look into the last 6-12 months unit reading we have never even gone close to 1400+ unit maximum has been 500-600 units during peak.
How can you prove that this not a meter issue? Electronics can sometime act funny? Did your team even take the meter for investigation?
It is very much not possible that suddenly a residential bill can go up from Rs. 3500 to Rs. 14, 500+
You are hereby requested to further investigate this matter and offer a permanent solution and not cheat on customers
Regards,
Romi Mewani
It is very disappointing to receive such a reply from you side.
Your person did come 2 times, he checked the reading on day 1 and check the reading on day 3 and noticed an average of 18 units per day which means approx 550 units a month whereas the last bill has 1400+ units which is impossible to happen.
Your representative then said he is taking the reading of last 3 months daily usage from the meter through some computer and will come back to us.
Until now we have not received any information.
Also to inform you please look into the last 6-12 months unit reading we have never even gone close to 1400+ unit maximum has been 500-600 units during peak.
How can you prove that this not a meter issue? Electronics can sometime act funny? Did your team even take the meter for investigation?
It is very much not possible that suddenly a residential bill can go up from Rs. 3500 to Rs. 14, 500+
You are hereby requested to further investigate this matter and offer a permanent solution and not cheat on customers
Regards,
Romi Mewani
Also this is very surprising to read that you being Reliance you are asking customer to take the meter, i am sure with the kind of charges being charged by yourself you are suppose to offer such services at door step.
I ask for a meter change & request you to please take up to the highest authority, if required I am willing to visit you office in case a meeting can be arranged with your most senior official who has powers and capable of discussing on this issue face to face.
These letters & comments wont help!
Regards,
Mohit Mewani
I ask for a meter change & request you to please take up to the highest authority, if required I am willing to visit you office in case a meeting can be arranged with your most senior official who has powers and capable of discussing on this issue face to face.
These letters & comments wont help!
Regards,
Mohit Mewani
Reliance Energy — Failure status. Reason - Denied by risk.
I keep getting "failure status. Reason - Denied by risk. " Why so?
Reliance Energy — reliance energy mumbai ki kisi bhi branch per duplicate bill dene ki suvidha honi chahiye
reliance energy mumbai ki kisi bhi branch per duplicate bill dene ki suvidha honi chahiye...aur kisi bhi deposite counter per bill ka cheque/cash bhane ki suvidha honi chahiye Recently I have had the same problem as you did Mohit.
My electricity bill spiked up by 5x ! From an average unit consumption of 400-500 it's gone up to 2000 and the bill is 23000! This when one wasn't even in town for a good ten days!! After sending a mail and calling customer care umpteen times I got an Automated response saying that the meter was checked and everything is okay!! No call no nothing! I don't even know if and when someone came!
This is unacceptable and I refuse to pay this extortion amount. I would like to take this matter to the higher ups or court if need be. Any help and tips are welcome
A wahi
My electricity bill spiked up by 5x ! From an average unit consumption of 400-500 it's gone up to 2000 and the bill is 23000! This when one wasn't even in town for a good ten days!! After sending a mail and calling customer care umpteen times I got an Automated response saying that the meter was checked and everything is okay!! No call no nothing! I don't even know if and when someone came!
This is unacceptable and I refuse to pay this extortion amount. I would like to take this matter to the higher ups or court if need be. Any help and tips are welcome
A wahi
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