Reliance Infocomm — RS 599 deducted from my bank account but jio mobile no. not recharged

Address:Choudwar cuttack

Sir,
With due respect, I like to state that I am feeling helpless as I have recharged Rs. 599 on 21 July 2021 8:50 PM through YONO LITE SBI. But unable to get recharge my jio number [protected]
The transaction no for this payment is UHB8952049 .
The customer care from Bank said the payment is successfully transferred to Merchant.
But jio customer care personell said that no such recharge has been done on said date.
I am hereby attaching the screenshot of msg and bank statement on that transaction
I am contacted both SBI & Jio customer care several times but remain helpless .
Kindly go through the matter
Thanks & Regards
Chinmoy Chandrasekhar Moharana
Jio no.[protected]
+2 photos
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