Reliance Jewels — Exchange within 7 days due to size issue cust.Id. CS01054096

Address:

Shivaji Marg Najafgarh south Delhi 110043

Dear Sir,
I have gifted a bracelet to my wife from newly opened reliance jewels showroom on 07/09/2022 at 2235pm. Further my wife feel that bracelet is a little tighter than that day. Then she approached to nearby Najafgarh showroom. Then they just told that we will exchange the size but you have to pay extra amount which is in terms of making charges that is 5% not the 20% which is still there . And insisted that you must buy above 1lakh than only you will get 20% in making charges. This is very unfortunate that a big big brand is cheating their customers in a.smartly way. Further i am very sorry that we and my any beloved will never ever purchase any jewellery from your store . Kindly look into this so that trust will be maintained on country topest brand.
Thanks
Very disappointed customer
Ravindra Kumar
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