Reliance Jewels
Customer satisfaction rating: 16%
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Reliance Jewels Customer Care

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Address
18/35, 11th Main, Jaya Nagar 4th Block
Bangalore
Bangalore District
Karnataka
India - 560011

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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16%
Complaints
132
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So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Jewels Complaints & Reviews

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Reliance jewelry punjagutta, Hyderabad. No response, No invalment, I am not happy in service.
Oct 04, 2021

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    One Gold chhain bearing Tax Invoice number AXTR7019IN000568 was purchased on 02 Jun 2019 from Reliance Jewels shop in Dehradun. The chain broke so we came for repair at Reliance shop in Dwarka Sector 11 New Delhi. It was told that it can't be repaired. So we went for a new chain and decided to do exchange. However the bill given by Ddun shop was not accepted by the Delhi shop saying that there is no stamp on the bill. In addition Hallmark was not there at the correct place.
    It is suggested that necessary redressal be conducted against my grievance. This creates not only lot of inconvenience but also bad name to the Company
    Sep 26, 2021

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    My mobile no is [protected], [protected]
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      We had purchased a diamond set from sri ganganagar reliance jewels but the earing broken several times now we went at reliance...
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      I purchased 2 bangles out of a set of 4 bangles. The discount on making charges was 50% for set of 4, which was reduced to 20% when i purchased 2 bangles from the set. And all this came to my knowledge when final bill was being prepared. Even the staff was clueless about this change in discount. Costed me approx. Rs. 7500/- more for buying a smaller package and I felt that I have penalized for my smaller pockets. Purchase was made in Chandigarh extension store at Manimajra, on 28/08/2021 at 20.21 hrs. My mobile no. is [protected]. Kindly look in to the matter and refund the excessive portion of making charges i.e. Rs. 7500/- approx.
      Aug 30, 2021

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        This complaint is regarding my purchase in reliance jewels chandigarh Elante mall on 26 July 2021. Amount of 20433/ was deducted...
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        On 14.08.2021, I purchased two 10 gram each gold coins from reliance jewels, diamond plaza, Kolkata.
        I provided mobile number [protected] for receipt of Rone points, but no points are received till date.
        Please resolve the issue at earliest.
        Regards
        Neeraj Dharia
        [protected]
        Aug 23, 2021

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          Some time ago I bought a diamond locket and a chain, the chain has started to twist and twitch in many places, which is clear...
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          This organisation having the worst customer service, i had purchased a product from them which got broken on first use then...
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          I have made three payments of Rs. 5000 on 24.03.2021 from my ICICI account and also, my account is debited thrice, however, only 2 transactions are successful as reflected in my GSS account and 1 transaction is unsuccessful.

          Since past 4 months I am following up with the Reliance team however they are unable to credit my account with Rs 5000 neither refund Rs 5000.

          My GSS account is CS00484724.

          Thanks
          Jul 18, 2021

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            Dear Sir/Mam,
            My Name is Sunil Limbadiya( M.No.[protected], [protected]), working with service industry as general manageri...
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            I have purchase Jewellery from relaince Bareilly showroom of price 2.53 lakh.
            First that showroom people tells that...
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            Sir/madam
            i am sunny sain one of your customer of reliance jewel.I purchase a scheme on dated 24/04/2021from your one...
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            I ordered a men's gold finger ring on 6th March 2021at Siliguri Sevoke Road store. But the product yet not received. How long will it take time?
            May 17, 2021

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              Your CUSTOMER service is horrible and the concerned team lack the basic etiquettes of talking or understanding a CUSTOMER’s...
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              I have bought couple of jewellery from paschim vihar Reliance Jewels, bful designs however it gave me a big shock when the jewellery got broken from the middle all of a sudden like somebdy has cut it with a scissor...i gave it to the store, they sent it to mumbai n after 10 to 15 days, they gave it back to me. I wore it for another couple of weeks n it has broken again from the middle. Lock of this bracelet is intact though. Secondly, my earring lost their grip on the lock all of a sudden. Quality is very poor, not expected from Gold.
              Mar 30, 2021

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                We bought a silver chain from reliance jewelry.. Within 2 days the chain has got so many dents and finally broken on 3rd day....
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                I have paid your gss scheme amount debited but not show in paid list.Date.22.3.31
                Mar 22, 2021

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                  I had made an investment vide Golden Steps a/c GS0060267 at your Kalinga Hospital square branch, Bhubaneswar and have paid...
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                  I had bought a diamond ring worth 40, 000 from Reliance Jewel, shopper stop in 2019, but now I no longer which to keep that ring & want to return my ring & claim my refund but it's been almost 2 month that I have been chasing reliance jewel to take by the diamond ring & provide me my refund but they are procrastinating and make false claim that they are unable to track my product. Also, I do have the ring bill and reliance warranty issued 2 years back with me but still they are not accepting it.

                  I am really very frustrated plz help me by fixing this issue ASAP.
                  Feb 28, 2021

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