Reliance Jewels — Fraud done by your team

Address:

C21 indore

Dear Team,
I'm Ankita Gupta from Indore (M.P.).
There is a fraud done with me, and that fraud is done by your employee.They create wrong ID with wrong number and give gold coin to that person and take credit note.
When I come to store with credit note they said we don't sale gold coin on credit card note.
But on wrong credit note they provide or sale gold coin to that person and they not take any KYC for varification is customer is same or not.
When I come to your c21 store I meet with your employee store manager (SIS) vipin singh and Ramanand Ji (Sm).They said we can't help you, you need to talk to our higher authority or drop a mail to our team.

My credit card note amount is 11742/-
Date :- 22/02/2022

Credit card not encashment or redeem date :- 14/10/2022

Request you to please help me.ASAP

OR SUGGEST ME WHERE I HAVE TO COMPLAINT FOR THE SAME THAT IS A BIG AMOUNT FOR ME.

Regards
Ankita Gupta
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