[Resolved]  Reliance Jewels — Gold bangle bought from Reliance Jewels found to be fake.

Address:

New Delhi, Delhi

We bought One Gold Bangle, three diamond ring(ladies)and one gold coin of 50gm from the Reliance Jewels, Preet Vihar, Delhi on 30th June, 2014. The bangle was sold to us as a gold bangle got faded within the three-four days of purchase which shocked us, as we were of the thought that we have invested in a big name. It’s really shocking for a person who puts his hard earned money with a faith in a brand name, when he pays for gold and gets ordinary fake thing in gold polish in turn. Though they checked for gold purity on the Gold Purity Check Machine, which again raises a question “Is that machine tempered or not”? and if it is than who is responsible for that? This also makes us suspicious about the previous bought jewellery from the Reliance Jewels; as we trusted the brand and never got them tested outside for purity check. Please do the necessary ASAP so that we get relieved from this unnecessary tension and also tell us how and when we will get our money back? Such thing puts a big question mark on the reliability of a brand name, which will affect customer’s trust and believe in such brand. I believe that company has earned a name and will not let anyone to affect it by any wrong doing and would not like to lose its customers also. We are attaching the photographs of the said bangle for proper and early action. With Best Regards Shivender Kumar Sharma