Reliance Jewels — have not received cash back on shopping

Address:

327 / 3 Umrao Officers Enclave, New cantt, Allahabad ALLAHABAD, UTTAR PRADESH- 211001 India, Allahabad, Uttar Pradesh, 211001

Dear sir,

I bought jewellery worth rs 66968 from reliance jewel on[protected]. At the time of purchase i was told that i would be receiving a cash back within 3 months and now it is around a year i have been continuously visiting the shop but have not received the same. The manager over there is not ready to address the issue saying that it is not a part of their duty. Mr. Sudhir and mr. Prateek are not addressing the issue and now it has become an embarrassment to visit the store and ask for my own money.
I am attaching the bills and the account statement. I have also given all the required documents to the above mentioned people around 4 times.

Request you to please address the issue at the earliest.

Thanking you
Asha
D/o liladhar