Reliance Jewels — old gold exchange

My sister went to your outlet at gold souk mall, sohna road, gurugram to exhange her 4 old bangles on 1sept, 2017 which on purity test comes out to be 91%but after melting it comes out to be 3% gold & ur employee were not even ready to give us the pre &post purity test report. I[censored] r right on your part then kindly give us the report stating gold purity test before and after melting.
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I have made the complaint against Reliance Jewels gold souk mall, sohna road, gurugram on Sep 3, 2017 but still i don't get any type of solution from your end...
Its very bad on your part...

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