Reliance Jewels — Transaction

Address:

Bagha Begusarai Bihar

Today on 10/10/2020 I have gone to purchase of gold chain worth of Rs 46, 388.38 the transaction was made by neft the amount was debited from my account with reference ID:[protected] but the store said that they didn't receive the amount as it is not been showing on their system but the about amount has been debited so can you please help me out with this matter when will the money will return to me or when the amount will be seen ho your system as I neither get the item nor my amount is returned.