Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
copy of mail sent to you on 23.1.2015
"Sorry, not yet resolved. Your staff discussed with me on 22.1.2015 thro' phone no.[protected] at 1.38pm. I've informed him to intimate the name of the person and designation spoke with me on 17.1.2015 at 3.22pm from phone no.[protected], who has created all these problems to file a case before the consumer forum OR to credit the amount of Rs.125/- paid as rate cutter to my mobile no.[protected]. Your staff finally informed me that he will discuss the request with his higher authorities and inform me the result of action. His reply is still awaited. But all of a sudden you are mailing me that "your staff resolved it to my satisfaction". Pl. note that the matter is not resolved and pending with you still. Pl. avoid giving wrong conclusion to close the file in favour of you."
I think you are not having interest in solving this problem. No. reply from you till to day(29.1.2015). My lawyer says the evidances ( your voice message over phone and mails) are enough proof to take this before a forum. Are You interested in solving this within us or by a forum
"Sorry, not yet resolved. Your staff discussed with me on 22.1.2015 thro' phone no.[protected] at 1.38pm. I've informed him to intimate the name of the person and designation spoke with me on 17.1.2015 at 3.22pm from phone no.[protected], who has created all these problems to file a case before the consumer forum OR to credit the amount of Rs.125/- paid as rate cutter to my mobile no.[protected]. Your staff finally informed me that he will discuss the request with his higher authorities and inform me the result of action. His reply is still awaited. But all of a sudden you are mailing me that "your staff resolved it to my satisfaction". Pl. note that the matter is not resolved and pending with you still. Pl. avoid giving wrong conclusion to close the file in favour of you."
I think you are not having interest in solving this problem. No. reply from you till to day(29.1.2015). My lawyer says the evidances ( your voice message over phone and mails) are enough proof to take this before a forum. Are You interested in solving this within us or by a forum
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications