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Reliance Resq (Service)

[Resolved]  Reliance Resq (Service) — Reliance resq plan (service) : worst service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
Website: www.reliancedigital.in/resq_service_call.html

I have been subscribed reliance resq plan for my window ac. I logged a service request to repair it bu cause compressor is not working. After two days there is no any follow-up call/email from resq-team to get it repaired. This is very unprofessional way to deal with customers. After many follow-up t with customer service/ [protected]@resq.In either they are not giving any contact details to communicate not repairing my ac.
Can you provide resq grievance addressal/appellate authority contact details.

Service request details:

Reference no :[protected] dated 16/may/2016
Resq plan no.: 417502
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May 19, 2016
Complaint marked as Resolved 
Engineer visit on third day and resolved the issues
 
3 Comments

Comments

I get the call from service team today morning 10/May/2016 (10.30 AM). Thank you Team
Reply
Dear Vicky,

We are glad to know that your concern has been addressed and resolved. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital
Reply
I would suggest Resq team to update nodel officer/ resq grievance addressal/appellate authority contact details at your website.
Thank you
Reply

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    Contact Information

    Reliance Resq (Service)
    Noida
    Uttar Pradesh
    India
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