Address: | 11823 supremo st, 77406 | Website: | Remit2india.com |
Dear sir/madam,
I have been keeping my patience down with the service provided by on of your subsidiaries remit2india. I have been using this service for few years but it has become almost impossible to trabsfer my money in time just because there is no one at their end who shows any interest in the service it seems. I have number of emails and proofs that shows a total lack of professionalism and lack of interest when it comes to help customers like me. Times of money is a very reputed service and that was the reason i had started using them but unfortunately it's a nightmare now. I would like to share this one example and this one has been repeating for quite a long time now. I have booked number of transfers ranging anywhere from $2000 to 40, 000.. And none of the trabsfer came to me on time. The minimum transfer time was more than 12 days. Just because i recieved my money late couple of times, i had to go through a trouble with delaying my profits on my end. Other one is when they put the transfer into kyc process, i never receive any email as what do i need to do to deal with kyc process and in fact remit2india wait for my call and then tell me verbally what to do and i am like is it really happening!!!
Everytime i book a transfer which is every 3 weeks or so, they out it into kyc process and asked for bank 3 month old bank statements which i have just submitted 3 weeks. Why they need the 3 month bank statements again when i have done it already 3 weeks ago. It's to a limit now where i feel these compliance department and customer service clowns are making fool of people like me who are just trying to get their money from point a to point b.
Please do something about it, its hurting all o[censored]s.
Thanks,
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