[Resolved] Renault — ac blower motor not working .

Hemprabh Thakur

from Shimla, Himachal Pradesh

Address:

Mandi, Himachal Pradesh

I have purchased Renault kwid 799 cc from your showroom at Mandi HP.in July, 2016.
The AC of my car is not working .when I got checked at Renault service station Mandi, once they filled gas in it.and 2nd time they said that the blower motor is to be changed.when I said that this is with in warrantee period.They said, if you want to change it within warrantee then you go to Chandigarh service station.as we are not able to change this.whereas Chandigarh is 200 kmms from here.How is it possible.A customer has to travel too far to get his vehicle repaired.
So my AC blower may be changed immediately without harassing me more.

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Oct 9, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

Renault Customer Care's response Dear Hemprabh Thakur,

Please check your private message and share the details for us to assist with your concern.