Renault
Renault India Pvt Ltd
Customer satisfaction rating: 84%
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1376
COMPLAINTS
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Renault Customer Care

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Address
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar
Chennai
Chennai District
Tamil Nadu
India - 600017

Customer Care Phone Numbers and Contacts

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Toll-free:
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Additional info
Regional Office (Mumbai)
502, 5th floor, Town Centre II, Sakinaka, Andheri - Kurla Road, Andheri (East), Mumbai - 400 059

Regional Office (North)

Suite No-11, Vatika Business Centre, 2nd floor - Vatika Triangle, Sushant Lok I, Phase 1, Block A, MG Road, Gurgaon - 122 002

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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84%
Complaints
1376
Pending
139
Resolved
1117
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Renault Complaints & Reviews

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Bar bar bettry problm kr rhi h or yha shrom me koi jawab shi n mil rha
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notified about the posted complaint.
Dear Customer (Piyush Raj),

Please share your contact detail via private message with us so we can assist you regarding the same.
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    I have purchased kwide rxt amt last year but within 8 months it became rusty . This is headache for us to change thee exhaust system twice a year. Please change it free of cost as it is a manufacturing defect.
    Renault customer support has been
    notified about the posted complaint.
    Dear Customer (Kim Kashyup),

    Please share your contact detail via private message with us so we can assist you regarding the same.
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      Dont Buy Renault car,
      my new car not repaired, i am waiting from 4 month
      Renault customer support has been
      notified about the posted complaint.
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        My self Chandan GP, using Renault duster car with Registration no KA11M6368, I left my car for repair in your service center...
        Helpful +1
        1 other people found this complaint helpful
        1 found this helpful
        My kwid car KL43K 754 its champer has broken from wood pice. That was very horrible thing for me in my life even company getting...
        Helpful +1
        1 other people found this complaint helpful
        1 found this helpful
        I purchased Renault triber during the year 2020 and at present, Car's AC is not working since few days. However, I visited to Renault Service center Aligarh and informed them about AC issue.
        But they told me that an amount of 3500.00 + GST will have to paid for said issue. However, my car is in waranty period.

        Therefore, it is requested to clear about payment for said issue

        Should have I pay for it or not ??
        Renault customer support has been
        notified about the posted complaint.
        Dear Customer (Yogesh),

        Please share your contact detail via private message with us so we can assist you regarding the same.
        Dear Customer (Yogesh),

        We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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          I Bought Renault kiger in March 2021. Recently there was an accident with an Auto and the left front of the vehicle got damaged...
          Helpful +5
          5 other people found this complaint helpful
          5 found this helpful
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault — How many days to service/repair

          I gave my renault lodgy for repair/accident damage its been over 50 days, still its not ready, such pathetic customer service.br...
          Helpful +2
          2 other people found this complaint helpful
          2 found this helpful
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault Duster — Gear shift problem

          I am Ali Mansoor a Medical doctor from Iraq. I have brought renault duster 2018 2 years ago. I faced a gear shift problem...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault — Genuine customer complaints not addressed

          I am an owner of 110 psi Renault Duster and like to share a horrible experience with Renault India and Nanavati Motors Surat(The...
          Helpful +2
          2 other people found this complaint helpful
          2 found this helpful
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault — Renault finance NOC not provided even after 100 days of paying the complete amount

          I have foreclosed my car loan on 1st June and now even after 100 days and several emails, complaints, I have still not received...
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          On 6th-Jan-2020 I had bought a Renault Triber RXZ from Autogenuine Project sales and service Pvt Ltd, Patna (Bihar) and only...
          Helpful +5
          5 other people found this complaint helpful
          5 found this helpful
          I have had a horrendous experience since the day I have unfortunately booked a vehicle with Renault. I dread and curse my...
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          I have had a horrendous experience since the day I have unfortunately booked a vehicle with Renault. I dread and curse my...
          Helpful +1
          1 other people found this complaint helpful
          1 found this helpful
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault — Behavior towards customer by service center aurangabad

          Service centre not responding for the ny fluence spere part...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault — Kwid climber 01

          Service centre do not care about the customers coming for services they take their own sweet time even after taking appointment...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Renault — Manufacturing defected product sold to me

          Akshad borkar
          Flat no. 104jindal complex umred
          441203
          [protected]
          [protected]
          [protected]@gmail.combr...
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          Hello sir,
          My Reg no: TN82 C 2449
          My mobile number-[protected]...
          I from mayiladhurai, i regular service ANNAMALAI MOTORS From Thanjuvr...
          None of the people who work there give the right answer...
          It causes us stress your RENAULT Brand...
          So dealers spoiled your Brand name...
          Renault customer support has been
          notified about the posted complaint.
          Dear Customer (Deeban Hardwares),

          Please share your contact detail via private message with us so we can assist you regarding the same.
          Dear Customer (Deeban Hardwares),

          We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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            करोनाकाल में एक सर्विस ना करवाने पर सर्विस सेंटर ने गाड्डी की वारंटी and खतम बताते हुए, गाड्डी में आ रही कमी/पार्ट बदलने से किया इंकार, एक सप्ताह कि बाद ग्राहक सेवा केंद्र में बात करने पर, सर्विस सेंटर ने लिया गाड्डी का ध्यान।
            10 to 15 lack तक की गाड्डी ले के कम्पनी यदि महामारी कि दौरान ०१ सर्विस कि चलते वॉरंटी समाप्त के सकती है तो कम्पनी कि साथ आगे चलना मुश्किल होगा।।
            Renault customer support has been
            notified about the posted complaint.
            Dear Customer (2179Raj),

            Please share your contact detail via private message with us so we can assist you regarding the same.
            Dear Customer (2179Raj),

            We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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              आपका सर्विसिंग सेंटर बहुत ही घटिया किस्म का है, कस्टमर को 200 किमी से बुलाकर सिर्फ हेड लेम्प चेंग कर भेज देते है, जो कि घर के आते तक 3 घण्टे के अंदर में फिर फ्यूज हो जाता है।
              बैटरी 1 साल के अंदर में डिस्चार्ज हो रहा है, जिसे कुछ नही किये, नया नही लगाए, समस्या नही सुधार सके
              केबिन के अंदर का डिक्की खुल नही रहा उसे नही सुधारे इंजन गार्ड पहले से बता देने के बावजूद उपलब्ध नही करा पाए
              बहुत ही घटिया सर्विसिंग
              Renault customer support has been
              notified about the posted complaint.
              Dear Customer (Hemant Kmar Barsagade),

              Please share your contact detail via private message with us so we can assist you regarding the same.
              Dear Customer (Hemant Kmar Barsagade),

              We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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