Claimed

Renault Complaints & Reviews

4.1
Last updated Nov 29, 2023
Complaints 1529
Resolved
1189
Unresolved
340
Quick Links
Statistics
Share
Contacts

File a complaint to Renault

Having problems with Renault?

File a complaint and get it resolved by Renault customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Renault reviews & complaints(1529)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveen Chand K
from Hyderabad, Telangana
Nov 29, 2023
Dec 2, 2023
This thread was updated on Dec 2, 2023
Resolved
Report
Copy
Resolved

Escalation on Renault Amberpet Car Service - Hyderabad

Address: Amberpet, Hyderabad

Dear Renault Team,

I Naveen Chand K, i have given service my vehicle service on 23rd of November'2023 at Amberpet Branch. I have been giving my vehicle service since 2019, each and every time I explain the issues along with my previous experience which I had with the service centre. And every time i send my vehicle to the service centre twice or thrice for rectification. But i will not get a proper resolution and i am not...
+7 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Shubham039
Nov 2, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Not able to book appointment through My Renault App

I am not able to book appointment through My Renault App, when I try to book, it says "Appointment already opened with this vehicle".
The first free service which I already availed is still showing as “confirmed” not completed! Due to which i am not able to book new appointment. Screenshot added. Please resolve at the earliest!

Tried using both IOS and Andriod mobiles to download the app and same issue in both...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thunderbird3636
Oct 26, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

RENAULT KWID clutch motor failure

Address: Whitefield Bangalore

Would like to share and escalate an horrifying experience my family had to experience due to faulty part in Renault car we own. We had to tow the car to Renault Whitefield in Bangalore.

The car is less than 5 years old and approximately 30k driven. The car just broke down in the middle of the road due to faulty clutch motor. My question is how can a clutch motor fail like this ???

I was supposed to drive this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rampraveen82
from Bengaluru, Karnataka
Oct 11, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
Resolved
Report
Copy
Resolved

Renault service spare part unavailable issue and very worst customer support

Address: Electronic City, Bengaluru

I had given my Renault Duster AMT car for service in the Renault service center due to break down on 7th SEP 2023. They checked first and told that Clutch set, Flywheels need to be replaced and they started the work after a week. When they changed the parts they found another part Actuator is not working and needs to be replaced as well. They placed the order and i waited for it to arrive. Its been more than a month now still the part has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thevaliantvk
from Coimbatore, Tamil Nadu
Oct 5, 2023
Oct 7, 2023
This thread was updated on Oct 7, 2023
Resolved
Report
Copy
Resolved

Stealing amount from Renault Customers in the name of Free Service in Anamallais Renault, Mettupalayam Road, Coimbatore

Address: Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore-641043

We have done the Renault Kwid 3rd Free Service in Anamallais Renault Service Center, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore on September 16th, 2023. Though I had informed the Service Assistant Mr.Vishnu(Mob no.[protected]) not to do the Wheel Alignment & Wheel Balancing as I have already done that from outside, just for the sake of stealing the money from customers he has done the Wheel Alignment & Wheel Balancing without informing...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thevaliantvk
from Coimbatore, Tamil Nadu
Oct 5, 2023
Oct 7, 2023
This thread was updated on Oct 7, 2023
Resolved
Report
Copy
Resolved

Amount Theft from customers in the name of Service even though it is a Free Service in Anamallais Renault, Mtp Rd, Coimbatore

Address: Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore-641043

We have done the Renault Kwid 3rd Free Service in Anamallais Renault Service Center, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore on September 16th, 2023. Though I had informed the Service Assistant Mr.Vishnu(Mob no.[protected]) not to do the Wheel Alignment & Wheel Balancing as I have already done that from outside, just for the sake of stealing the money from customers he has done the Wheel Alignment & Wheel Balancing without informing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anurag Chaudhary20011983
Oct 3, 2023
Dec 28, 2023
This thread was updated on Dec 28, 2023
Report
Copy

CAR spare parts not available

Address: Rajendra Nagar, Indore

Autoking renault (Rajendra Nagar) Indore dealer is asking same to replace complete bumper. where as i need only fog lamp cover housing
where we can see properly the provision is there is install this part separately as hole is there to put fog lamp cover.

Please help me to resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashoksatkar
from Pune, Maharashtra
Sep 30, 2023
Oct 1, 2023
This thread was updated on Oct 1, 2023
Resolved
Report
Copy
Resolved

Wrong service

Address: [email protected]

Dear Sir,

I have done my servicing from your Wagholi showroom.
I have submitted my vehicle because there is delay in start up of my vehicle.
Your team havent analysed properly and they told me that ther is issue in battery.

After servicing i have observed abnormal voice from engine and still your team told us that, there is no issue.

After 3 days my vehicle stopped working in between...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aravindgkrish
from Pune, Maharashtra
Sep 12, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Report
Copy

Clutch Motor , Clutch Kit & Flywheel - replacement - Renault Kwid

Address: 9th Floor, “Willow Square”, Plot 8, 9 & 10, 1st St,Thiru Vi Ka Industrial Estate, Guindy, Chennai,Tamil Nadu – 600032
Website: www.renault.co.in

I own a Automatic Renault Kwid 1.0 RXT which has crossed 4 years on 03 Aug 2023. I did the service of the vehicle at an authorized service center in Pune on 28th Feb 2023 and they said everything was ok then.

On the 9th Sep night, I went out shopping and I parked the car. When I went back to the car and tried to start the car, I was not able to start the car. I could see the check engine alert and malfunction alert on the display....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajith9412
Sep 1, 2023
Sep 12, 2023
This thread was updated on Sep 12, 2023
Report
Copy

Service issue and very worst customer support

Address: Near tamil university

I have a renault triber car. Two days before I went to service center for 3rd service for the car. I have some issue in my car. I briefly explain the issue. But service center not resolved the issue. Example car viper issue, seat belt issue. Front side car damaged issue.
All issues are still pending. All small issues are not resolved by the company side. I have warranty for my car. But they asking money the seat belt replacement. Very...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandrikabhushan
from Tirupati, Andhra Pradesh
Aug 31, 2023
Report
Copy

I'm complaining about sales team and finance advisor

Address: Tirupati

Literally I got cheated by your sales team
From
Kalavathi P
Tirupati Andhrapradesh
E mail ammu.[protected]@gmail.com
Phone [protected]
Date[protected]

TO
Renault showroom Tirupati branch,
To whom it my concern

I hope this letter finds you well. I am writing to bring to your attention a deeply concerning matter regarding the deceptive practices and misconduct...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
V JOSEPH BABU
Aug 21, 2023
Report
Copy

Engine Fault

Address: 10, 1st main road, Muthamizh nagar, kallikuppam, Ambattur, chennai 600 053

Engine Fault error on car not getting started. This happens thrice a week.
And every time in am force to remove the negative plug from the battery fro 3 minutes and then plugin and have car started.

Registration # : TN18BC3470 / 3 NOV 2020
TRIBER RXZ PETROL EASY -R 1.0L
AUTO GEAR

CHASIS # MEERBC008L8054056 / MFG YEAR 8/2020

V JOSEPH BABU
PHONE :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Bengaluru, Karnataka
Aug 17, 2023
Report
Copy

Engine lost power while accelerating

Address: K R puram

My kwid 0.8 L engine, lost power & pickup while accelerating.
When contacted the service centre, advisor stated they need to over hauling the engine to resolve this problem but this cost half of the new vechile price in Bangalore....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Roy Chiudhury
Aug 10, 2023
Report
Copy

False assurance about booking amount refund

Hi Team
I have been waiting for a refund of 5k rupees since 5 months. I have given all the necessary documents requested and even after multiple follow ups and assurances from the branch, there has been no significant progress.
I am willing to provide more details about the issue.
Branch - KR Puram, Bengaluru, india...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Mumbai, Maharashtra
Jul 24, 2023
Report
Copy

Service issues frequently

My car was with your lokhanwala branch. Today, they delivered with the additional issue like big scratchesonthebumper you change during this visit. When i asked your driver, he said they were small line was there, and he tried rubbing this and the paint is removed, iam surprised that the paint will remove in one day after the work is done, can you please look into it and resolve this issue you may be thinking that why I have sent my car again...
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sajinatanlys
Jul 20, 2023
Report
Copy

Clutch Motor

I bought Renault Kwid automatic in 2018.And since 2019 I have been experiencing problem in auto gear shift. Whenever I used to take to service center they used to say it's a system error so we updated the software.It used to be okay for couple of days and the problem come up again.They continued this until 2023 and now my vehicle has come to complete stop.Now they are asking to replace the CLUTCH MOTOR which costs Rs.24, 000/-, as now the...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aashish Daswani
Jul 7, 2023
Report
Copy

Right to Choose,

Address: Dewas Naka, Indore

I have renault kwid, my rear window power switch stopped working, when contacted with showroom service centre and costumer care, all replied that company has only set of 2 for ₹7000. The thing is I only need one that why should I buy a set of 2?? They’re violating act of right to choose. Please take appropriate action as soon as possible....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
ganeshraj81
Jun 24, 2023
Report
Copy

Service not good

Your service is not good your road side assistance service department is not reply properly not provide service .
Your service team very bad experiance me
Same customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: no 20/1 heavy industrial area , near saras dairy , jodhpur , rajasthan , 342001

We got this kwid climber 2023 model and its been only 3 months of buying this car, rain water is coming throught bonet and car is filled with water and when we sent it to company they didnt gave the car with proper service and mating is badly swollen and and the car is already manufacturing defective they didnt even gave the proper car and it's been 4-5 days and im mentally disturbed because of this car and company is not even giving proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhahgupta
from chandigarh, Punjab
Jun 9, 2023
Report
Copy

Manufacturing defects

Address: 1370 kishangarh chandigarh

I bought Renault Kiger RXT in January and in just 3 months car is having so much engine issue noises and brake sound nd gear changing issue. Mileage is also very less and not upto what company is claiming. They said I will get 14-15 in city and i am getting 7-8 in city horrible car so many issues and i just wasted my money on this. renault is not even giving solution to problems and no good service also. I will definitely go to consumer court...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy