[Resolved]  Renault — Airbag not working

Address:Yamuna Nagar, Haryana, 135003
Website:WWW.renault.co.in

Hi i bought renault kwid top model (Air bag) around 8 months ago car number - hr 26 cx 2262. Yesterday my brother met with very hard accident. Even after this dangerous accident car air bag was not open. I want to file a case against this. We are paying 30 to 40k extra because of air bag feature how can company can compromise with our security. I am also uploading the pictures then you will see yourself how company like renault is playing with our life.

Name - ankit gupta
Ph: [protected]
+2 photos
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May 20, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Renault Customer Care's response
Dear Ankit Gupta,

Thank you for sharing the details. Our team will get in touch with you to assist you further.
Complaint comments 

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No resolution is coming from Renault India. Their each service center blaming each other no one here to take the responsibility. Help me out over this.
Renault Customer Care's response, Apr 27, 2017
Verified Support
Dear ankitfms2009,

We are re-escalating your issue to the concerned team and will get back to you soon.

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