[Resolved]  Renault — asked extra payment more than car price

I have purchased renault kwid on 04/07/2018. I paid 4, 45, 474.00 rs on delivery time. Dealer of renault showroom chandrapur gave me invoices/receipt of only 419019.00rs and showed 16, 548.00rs as excess amount and ready to refund it but remaining 9, 907.00 rs also i paid as extra amount. Manager of annati renault showroom, chandrapur refused to give me return that amount. He told me that 9, 907.00rs charged as rto service charge, which is illegal. Plz give me justice!
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Aug 24, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Renault Customer Care's response
Hi Jayandrakumar Vaidhya,

We understand that our team has already extended the complete support and shared the necessary clarification regarding the charges. For any further assistance in this regard, you may contact us at[protected] or drop an email at [protected]@renault.com.
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