[Resolved]  Renault — Awaiting kwid (4 month)

Address:176206
Website:www.renault.co.in

Hello sir,

My name is nitin awasthi and i have made kwid booking on 27h july. I have no hope of getting this car any soon. People in cities have used it, drove it and made it old and we are the people who haven't get a chance to see it yet.
They have confirmed 3 months waiting period and that is why i am complaining about it.

I have made car booking by paying 25000 in cash. Now everyone is suggesting that i should drop this plan and buy any other brands car. Please suggest me what should i do?

I can see people have made booking on february 2016 from same dealer and they haven't get it yet and so let me know what to expect? Should i also need to wait for 1 year to get this car which will be not in competition by the passing months. I have made the booking from kangra district showroom (Himachal pradesh-176206) which is newly opened in kangra itself. It is located at pathankot manali highway and being said that it is a branch of mandi showroom (Himachal pradesh)

I will cancel my booking if i don't get it in the month of november. As people in the showroom confirmed that the care has only 3 months waiting. But i am seriously not seeing any hope.

I need your suggestions soon or i will pass this email to higher authority. You can't make fun of people by taking advance booking of every model and yet not able to deliver the products on time.

Or call a seminar at your showroom by inviting all the people who have made booking so far and console them about your failures. You have to face it as you have broke people's trust.

Thanks
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May 10, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
Renault Customer Care's response
Hi Nitin2347, kindly share your contact details and our team shall get in touch with you shortly.
Nov 22, 2016
Updated by Nitin2347
Yes please find my contact detail here: +91-[protected]

Looking forward for your response.

Thanks
Nov 23, 2016
Updated by Nitin2347
Please update me on my complaint asap. Please give me an exact date, when will i receive my car?I am really waiting for your response.
Dec 06, 2016
Updated by Nitin2347
What is the stutus of my complaint..?
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