Renault — Bad service and parts supply

Address:

Thiruvananthapuram, Kerala

Hi, I am Rahul L R, practising as an advocate in Trivandrum district court. I am a reputed customer of your company. I purchased a Renault Duster on[protected] from T V Sundaran Iyengar Sons & LTD, Square N H Bypass, Muttathara, Vallakkadavu, Tvm. My vehicle (KLO1-BS-6688) was damaged and I handed over my vehicle to your company's garage for repairing on[protected]. But till this date, your reputed company has not, complied or cure my vehicle's defect. For the last 19 days my vehicle is idling in your custody without attention. So it can be treated as a deficiency in service.It is the company's responsibility to provide sufficient vehicle parts to the customers. It is the duty of the company to provide the required parts as and when required by the customer. If you are not providing the parts or services as per the customer requirement, it can be treated as illegal trading. So you should be liable to pay compensation for deficiency in service and other damages which happened due to this deficiency. . Hence you are directed to make available my vehicle repaired within 3 days positively, otherwise legal action will be taken against your company. Rahul L R Advocate [protected]