Renault — Bad service and unreliable vehicle

Address:

Hyderabad, Andhra Pradesh, 500072

Hi team,

I had purchase my reanult kwid in november 2015. It just ran 4000 km. By the end of 2000 km my ac is not working. I went to sri sri sri motors, madhapur for the service.. They took 7 days to fix the issue and finally they had changed entire airconditioner in my car this was just when i drove 2000 km. I had asked for sri sri sri motors that my gear rod is not working properly.. It took for them nearly 3 days to fix the issue. Every time they ask me to come next tday to fix the issue. Last week my car did not start i had called renault central service to assistance. They had sent their technician on 25.06.2016. Technician gopal confirmed that there was issue in se;f motor and this will not work and he called towing vehicle and i had taken car to sri sri motors madhapur service center. They said it was issue in fuse and they had replace 30 amp fuse. The car has started and they confirmed that the issue is fixed. I just ran the car for 24 km and when stopped the car in the traffic and when i started it again it was not working. Again the same issue. When i called them they said that self motor would have gone and they need to replace. They had sent the technician to bring the car to their service centre. But the car was behaving strangely that even though the car is in neutral and if i not applying clutch or accelerator it was going automatically. I am not able to understand how can this happen. This is only due to their band service. They said now the sensors have been damgened, self motor is damaged.

And the service that was providing by sri sri sri motors was pathetic. What ever the issue that i was saying they are not diagnosing properly and they are sending back the vehicle. I had given the car on saturday evening still they are not able to find the problem and not able to commit the date. When ever i ask they were saying that they were waiting from chennai team to get response.

I had given complaint about this to the centralised customer care but there was no response.

Guys it was just 6 months old car without any damage. With in these 6 months ac was replaced, self motor is replaced, sensors are being replaced.. How can i relay on this vehicle.

Team it would be great if you replace this vehicle with a new one. How can many parts were damaged within 6 months.

My car number is ts07eu1547
My mobile number [protected]