[Resolved]  Renault — Bad service

Address:Dakshina Kannada, Karnataka, 575001

Dear renault,

I own renault kwid rxt. Was a proud owner till this happened.

I had kept my car for a minor damage on 09/03/16 in mangalore karnataka, but after more than a week even today your people say that there is no place in bay to repair the car and i need to wait for atleast 10 more days. My question is if you don't have the post sales or services facility then why do you sell cars? I lost faith in your company. Planning to sell the vehicle once i get it back. And will never recommend anyone to go for renault.

Regards,
Junaiz mohammed
[protected]
Mangalore, india
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Nov 20, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
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Dear Junaiz Mohammed, we are sorry to hear about your experience. We have forwarded your concern to our team, they will get in touch with you to assist you further.
Hello Junaiz, we understand that our customer support and dealership team from Mangalore is in constant touch with you and appraised regarding the progress of vehicle repairs. A mail on the progress of repairs referring delivery timelines is also shared to your e mail address. In case any further assistance required please connect with us at[protected]/[protected]@renault.com

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